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Our global SMS messaging solution for businesses

Helping you reach your customers, partners and employees in an instant

A global messaging solution to help you communicate in real time

Vodafone Business Messaging Services is an application to-person (A2P) SMS solution that lets you securely and cost-effectively communicate with your worldwide audience in real-time. Delivered over the same carrier-grade SMS routing platform we use for our own retail customers, you benefit from a single, global agreement with Vodafone and avoid the headache of managing multiple local service contracts.

How does it work?

Vodafone Business Messaging Services is delivered via integration between your application and our SMS routing platform - also known as Vodafone Messaging Hub. This lets you push SMS messages out in real-time to your audience in countries covered by our own Vodafone Operating Companies (OpCos), Partner Markets and non-Vodafone Mobile Network Operators (MNOs). The service also allows you to flexibly scale up communications as your business requires – helping you to focus on what’s most important, your customers.

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We know that deploying global solutions costs businesses time and money to manage, so we’ve made it easier for you through our Master Services Agreement (MSA): a single set of terms and conditions that cover multiple countries for the provision of Vodafone Business Messaging Services. The MSA can be easily adjusted to your business requirements in terms of geographic scope and service add-ons.

What’s in it for you?

1

Hassle-free management

As your single supplier, we offer a centrally managed service for your global messaging requirements, with a central point of contact to manage SMS delivery and global billing

2

Simplified contract terms

Through our flexible Master Services Agreement (MSA), we make sure that all local arrangements are in place so you don’t have to negotiate individual country contracts

3

Global coverage

Our extensive network allows you to contact customers around the world. We operate in 25+ countries and partner with operators in 40+ more, giving us coverage to deliver a truly global SMS messaging solution

4

Real-time communication

The solution ensures a real-time push of the SMS message, meaning you can be sure it reaches your audience when you need it to

5

Secure, reliable delivery

We operate to the highest security standards – with advanced spamming and spoofing filters – and will always use the most secure and direct routes to fulfil your SMS communications
6

Enhanced support and reporting

You'll be able to count on 24/7 Network Operations Centre (NOC) support and real-time transaction reports, as well as daily, weekly and monthly reporting with end-to-end message tracking and KPI monitoring

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Did you know?

Global network

Through a single connection to Vodafone, you can support your worldwide communication needs and access the unrivalled scale and reach of Vodafone’s network.

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Expert business partner

We work together with 2,000 of the world's biggest multinational organisations and 70% of the Fortune 500: our deep expertise in the digital world is all yours.

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Market-leading technology

We've invested €20bn+ in our network over the past 2 years to become a digital platform for businesses. We're the world's largest IoT service provider, and we handle more mobile voice minutes than anyone else.

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